3 Year Warranty
Ootori guarantees that the massage chairs come with a three-year limited warranty.
(Three years from the date of purchase.)
During the first year, the warranty covers free maintenance and repair for any defect in workmanship or materials.
During the second and third year, the warranty covers free shipping replacement parts. And the cost of parts and labor is not covered.
You may obtain service advice by contacting the Ootori Customer Service department toll-free at 859-429-6304.